19 Jobs in Houston, TX
ANDON SPECIALTIES, INC. is Hiring a Customer Care Representative Near Houston, TX
ANDON Specialties is a national leading manufacturer's representative/distributor of process automation, analytical, and fluid handling solutions. We are currently searching for a Customer Care Representative to join our TEAM in Houston, TX.
WHAT WILL YOU BE DOING?
- Support the generation of repeat sales by exceeding customer requirements and expectations.
- Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaints.
- Achieve and maintain strong relationships with customers, vendors, and Andon sales team.
- Receive email and telephone requests for customer purchase order entry, order changes, drop-ship order status updates and expedite requests.
- Use P21 to enter, maintain, update, and communicate sales order, customer, and vendor information.
- Notify customers of estimated and scheduled delivery dates and any subsequent changes and work closely with the Principal or Vendor to expedite deliveries of scheduled shipments.
- Respond to the post-sale needs of Account Leaders and customers as assigned.
HOW TO SUCCEED IN THIS ROLE?
- Bachelor's degree preferred or equivalent relevant work experience, i.e. previous experience in P21
- Customer service/order management experience in an industrial environment
WHAT IS IN IT FOR YOU?
- Competitive Compensation
- Medical, Dental, Vision Insurance
- Generous PTO
- 401K Program WITH Company Contributions
- And more!
LOCATION: This is an on-site opportunity. This individual will work at the corporate office located on 2720 Reed Road, Ste. 280, Houston, TX 77051
ABOUT OUR TEAM: ANDON has proudly served the petrochemical, oil & gas, life sciences, and semiconductor industries for over 30 years. In that time, we have maintained our commitment to delivering value in all we do through our people, products, and services.
Job Summary
Full Time
Wholesale
$47k-60k (estimate)
05/01/2024
05/29/2024
andon.com
CORPUS CHRISTI, TX
50 - 100
1985
Private
JIM HUTSON
$10M - $50M
Wholesale
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The job skills required for Customer Care Representative include Customer Service, Customer Care, Customer Satisfaction, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
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Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
02/16/2022: Ventura, CA
That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
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Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
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Step 3: View the best colleges and universities for Customer Care Representative.
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